On August 7, 2015, Complainants Carrick Financial Services (Pty) Ltd. and Carrick Wealth (Pty) Ltd. submitted a complaint in accordance with the Legitimacy Verification Program (“LVP”). The complaint alleged that three posts dated August 23, 2014 (Post ID 525023), October 8, 2014 (Post ID 543816) and October 22, 2014 (Post ID 549297) (the “Posts”) contained statements in violation of section 2 of Pissed Consumer's Terms of Use. The Posts' author was offered an opportunity to respond to the complaint, as provided in LVP Rule 9. The materials submitted by the parties constitute the LVP Record.

Having considered the LVP Record, the Third Party Neutral finds and holds as follows: It is more likely than not that the statements in the Post are defamatory, inaccurate, omit key facts and paint Complainants in a false light, and, therefore, violate Pissed Consumer's Terms of Use. Accordingly, the post at issue should be removed in its entirety and the URL should be changed to remove reference to the Complainants.

September 3, 2015

Reason of review: Poor customer service.

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Please take notice that Carrick Financial Services (Pty), Ltd. has initiated a

Complaint against this Post due to alleged violations of Pissed Consumer’s

Terms of Use (http://www.pissedconsumer.com/tos.txt) pursuant to

Pissed Consumer’s Legitimacy Verification Program.

To receive a copy of the Complaint send an email that includes the review number for this Post to lvp@pissedconsumer.com requesting a copy. You, the Poster, have a right to respond to the Complaint to establish the truth of the Post’s statements. If you intend to respond, you have 20 days from the date this Notice was posted to answer the Complaint. The Answer Form: (https://s3.amazonaws.com/pissedconsumer/legal/LVP+Answer+Form.p df) must be submitted to lvp@pissedconsumer.com within 20 days of the date this Notice was posted.

Failure to submit an Answer within 20 days waives your right to participate in the Legitimacy Verification Program as to this particular Complaint. All Legitimacy Verification Program disputes are decided by an independent attorney who is not employee of Pissed Consumer and whose firm has contracted with Pissed Consumer to provide attorneys who will serve as Third-Party Neutrals in conformity with the rules of the Legitimacy Verification Program. Pissed Consumer WILL NOT reveal your identify or email address to Carrick Financial Services (Pty), Ltd. without your express consent or pursuant to a subpoena or court order.

For more information regarding the Legitimacy Verification Program, please refer to the program’s rules found at http://www.pissedconsumer.com/static/legitimacy-verification-programrules-and-conditions.html. LVP ID: 15-k0011.

Johannesburg, Gauteng, South Africa #959703

Learn to spell when complaining it helps to be taken in a more serious light.


I have had the pleasure of knowing Mr Featherby for 6 years in both a personal and professional capacity. His business and charitable foundation are both clients of mine.

Mr Featherby is an extremely compassionate, competent, dedicated, intelligent, organised, and personable gentleman.

He has proven his entrepreneurial skills by leading and growing a successful business concern.

He has excellent communication skills, both written and oral, are he is always quick on his feet, with sensible reactions in all the circumstances that I have seen him in. I feel confident in saying that he is capable of handling any situation with ability, integrity, maturity, and thoughtfulness.

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